Solution Consultant

Are you a Solution Consultant or Solution Engineer with experience in marketing automation and CRM solutions? Are you driven by transforming the needs of business stakeholders into innovative solutions on leading CRM and marketing automation platforms? Would you like to contribute to the success of one of the leading agencies within marketing automation? Then you might be the Solution Consultant we’re looking for in London!

A digital leader within customer relations

Wunderman Thompson Marketing Automation & Personalisation Center of Excellence (MAP CoE) is a unique organisation, delivering high-impact digital marketing experiences that enrich and evolve brand-to-consumer relationships.

With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world’s most admired brands within sport, fashion, consumer goods, retail, travel & hospitality, pharma and finance.

As a world leader in CRM, loyalty platforms and digital marketing, we were the first global Adobe partner to specialise in Adobe Campaign. Since then, we have worked tirelessly to enhance our tools and processes to develop cutting-edge marketing solutions.

What will your day look like?

As a Solution Consultant, you will help our clients grow by establishing and innovating on the technical capabilities they need to provide omnichannel integrated 1:1 experiences at scale. More specifically, your tasks include:

  • Articulating the value of our products and services to existing and prospective clients through on-site and remote solution presentations and demonstrations
  • Engaging with our clients to analyse and guide their technology architecture, strategy and roadmap based on our latest innovations and wider industry developments
  • Being a trusted advisor to colleagues and clients on both a technical and non-technical level.

The role is based in both the UK and Denmark with travel between the two offices required. Further travel in EMEA will also be part of the role.

Who are you going to work with?

You will play an integral role working alongside Account Directors, Technical Consultants and Senior Management to discover, define and assist in delivering marketing/CRM solutions to some of the world’s most desirable brands. Working at our offices in London and Copenhagen, you will become part of a passionate team of competent colleagues that always go the extra mile to help each other. The position offers great opportunity for you to personally make a difference on the projects that you work on and you can look forward to being supported every step of the way.

What do you bring to the table?

You are an easy-going person with a proactive, positive mind-set, always focusing on delivering the best possible solutions despite any challenges that may arise. Since you will be interacting with our clients on a daily basis, you are comfortable in presenting complex solutions in the company of key stakeholders. You are passionate about technology and have worked within marketing automation or CRM solutions on a global scale. In addition, you have:

  • 3+ years of relevant Solution or Product Consulting experience where you have worked with data, CRM and/or dialog marketing
  • Experience with marketing automation or CRM platforms (Adobe Campaign, Salesforce Marketing Cloud or similar)
  • Experience within an Agile environment
  • Great communication and presenting skills in English.

A global network

At Wunderman Thompson MAP CoE, we are 500+ technology specialists, data scientists, strategic thinkers, consultants, operations experts and creative minds from 40+ nationalities who collaborate closely to help our clients inspire and engage consumers on five continents.

We are part of the global Wunderman Thompson network with 20,000 colleagues in 90 markets, and proud to be the Global Centre of Excellence for personalised customer experience and marketing automation.

Apply here