Junior Application Consultant
Are you passionate about working with digital communication in the form of emails, SMS and web campaigns? If so, the job as Junior Application Consultant at Wunderman could be for you.
Welcome to one of Europe’s leading CRM agencies
At Wunderman Nordic, you will join an agency which specialises in delivering unique and high-impact digital marketing experiences that build, enrich and evolve brand-customer relationships.
With the brain of a consultancy and the heart of an agency, we work with some of the most admired brands within sport, fashion, FMCG, retail, travel & hospitality, pharma and finance.
Exciting? Yes. Challenging? Always.
Wunderman offers a great opportunity in an exciting and challenging environment, within our super sharp technical department with over 50 colleagues, all passionate about technical - and especially CRM (Customer Relationship Management). You will have ample opportunity to develop your professional skills and put your personal touch on your work in a team with a strong passion for both customers and CRM.
What will your day look like?
As a Junior Application Consultant, you will be responsible for implementation and configuration of emails and campaigns on the Adobe Campaign platform (part of the Adobe Marketing Cloud) and Salesforce Marketing Cloud. You will work with some of the largest Nordic customers within CRM. In collaboration with a strong team of solution engineers, application consultants, developers and project managers, you will design the mails, configuration and feedback to the customer.
Your role will include the following tasks
- Design and configuration of the Adobe/Salesforce platform
- Setting up content in Adobe Campaign/Salesforce, workflow and target group criteria
- Data processing, preparation, import and export of data to and from campaign systems
- Editing of HTML and CSS for use on web/email
- Providing assistance with campaign send-outs via e-mail, push notifications and SMS
- Preparation of documentation and reports in relation to campaign results
- Advising and providing assistance to both internal teams and customers in relation to campaigns
- Educating clients and partners
- Co-ordination and participation in projects
- Image editing in Photoshop
- Proactive problem diagnosis, quality assurance, testing and debugging
In the position as Junior Application Consultant, you will work with the best in the field, and we take responsibility for the necessary training in CRM, working on data and building expertise in CRM platforms such as Adobe Campaign and Salesforce. In the first months of your employment you will follow a mentor who will ensure that you, within a short period, will be able to work independently with customer solutions.
What do you bring to the party?
You have technical flair, are detail oriented and can easily acquire knowledge of new programs. You enjoy both standardized tasks and tasks of a more complex nature. You take pride in delivering a flawless result, are solution-oriented and like to be "where things happen".
As person, you are welcoming, helpful and have a positive attitude. You are certainly a team player and contribute to the community. You are proactive, responsible and work structured.
Your background could be that you have worked a year with IT, like customer assignments, and already have knowledge of basic technical, but are keen to acquire even more knowledge and gain experience in CRM, data and complex execution tasks. We work closely with international customer brands in an ever-hectic environment where the focus is on delivering the highest quality to customers and preferably with the latest CRM ideas.
A global network, a Nordic family
Wunderman Nordic is part of the global Wunderman network with 175 offices in 60 countries, and proud to be the EMEA center of excellence for omnichannel marketing and marketing automation.
At our offices in Copenhagen, Stockholm, Helsinki and Oslo, 250+ technology specialists, data scientists, strategic thinkers, consultants, operations experts and creative minds of 30+ nationalities collaborate closely to help our clients inspire and engage consumers on five continents.