Marketing Operations Manager
Are you great at motivating and leading a strong team of specialists? Can you help ensure the continuous development of digital cross-channel marketing for global clients? Do you want an exciting management position in a dynamic and international working environment? Then you might be just the one we are looking for!
A digital leader within customer relations
Wunderman Nordic is a unique organisation, delivering high-impact digital marketing experiences that enrich and evolve brand-consumer relationships. With the brain of a consultancy and the heart of an agency, we work with some of the most admired brands within sport, fashion, FMCG, retail, travel & hospitality, pharma and finance.
What will your day look like?
In the role as our new Operations Manager in Marketing Operations, you will be responsible for the smooth running of our daily operations and implementation of new technologies. Ensuring the continuous development of staff and services, you will take part in several strategic actions and product conceptualisations. More specifically, your tasks include:
- Overseeing daily operations for 1-4 clients
- Ensuring compliance with Service Level Agreements
- Developing resource forecasts
- Onboarding new clients
Since we operate in three shifts (morning, evening and night), we expect flexibility and that you are able to work night time at least once a week.
Who will you work with?
In the Marketing Operations department, you will be responsible for a competent team of approx. 15 employees, operating as the link between Marketing Operations and our various Account teams. You will work closely with a Producer and refer directly to the Global Director of Marketing Operations. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.
What do you bring to the table?
As a person, you are curious, proactive and energetic, enabling you to lead and motivate others. You are great at spotting new opportunities, and you act fast while being able to constantly balance between taking charge and making room for others. Not only can you conceptualise services, you are also able to convey the value of these to clients and colleagues. In addition, you have:
- Proven project management skills (3-5 years)
- Experience with digital production, commercialisation of services and process optimisation
- Experience with staff management (3-5 years)
- Strong ability to collaborate with various stakeholders
- Excellent communication skills in English
A global network, a Nordic family
At Wunderman Nordic, we are 400+ technology specialists, data scientists, strategic thinkers, consultants, operations experts and creative minds from 40+ nationalities who collaborate closely to help our clients inspire and engage consumers on five continents.
We are part of the global Wunderman network with 10,000 colleagues across 200 offices in 70 countries, and proud to be the Global centre of excellence for omni-channel marketing and marketing automation.